Welcome to the Alternative Dispute Resolution Bureau

Encouraging Communication Through Mutual Respect


Thank you for your interest in services provided by the ADR Bureau. 

Given the ongoing pandemic and concerns for public health, we are meeting social distancing requirements by offering online mediation services and training for small groups in highly interactive sessions.

To learn more, please contact us at ADR.Bureau@gsd.nm.gov.

Our Mission:

Created by statute in 2007, the state Office of Alternative Dispute Prevention and Resolution promotes the use of alternative dispute resolution (ADR) by and within state governmental agencies as an efficient way to improve workplace relationships, save money and conserve state resources.
 ADR Program Brochure

Our Services:

Our program offers mediation for early, “in-house” dispute resolution and positive collaboration among state employees, supervisors, managers and agencies.
Program Overview 

Mediation Services

Mediation is a voluntary and confidential process in which neutral third parties help individuals communicate more productively to prevent or resolve problems. Our office coordinates a network of skilled and experienced mediators to respond to requests for direct assistance, as well as forms and guidelines for mediation participants.

How do you request mediation? 

Most state agencies have a designated ADR Coordinator who can assist you with your request for mediation. If you do not know who your agency’s ADR Coordinator is, or if your agency does not have one, contact the ADR Office for assistance.

Frequently Asked Questions

Presentations & Training

Our office conducts outreach and public education presentations on how to access services, as well as training on a number of ADR topics.  Upcoming Training Events



We are available to consult on ADR program design, resources and other alternative dispute resolution efforts.