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Workers’ Compensation Bureau

Employer’s First Report

CCMSI began working with the State of New Mexico as our third-party administrator for workers’ compensation claims July 1, 2024. All new workers’ compensation claims must be reported through CCMSI’s iCE website. You must inform CCMSI of the name and email address of a primary and a secondary user who will be entering new claims for your agencies. Each user will be sent a User ID and Passcode along with documentation of how to enter a claim.

Workers’ Compensation Overview

Workers’ compensation is a no-fault system of insurance that protects workers and employers from some of the losses caused by on-the-job accidents and job-related illnesses. The system aims to help workers return to work as quickly as possible.

Workers’ compensation provides workers with:

  • Benefits for medical care resulting from a work-related injury or illness
  • Benefits for a worker who is permanently partially disabled once maximum medical improvement is reached
  • Benefits for a worker who has a permanent impairment or is permanently totally disabled
  • Benefits for temporary indemnity benefits if an injured worker is unable to work and earn a paycheck
  • Survivor benefits for survivors of those killed on the job
  • Dispute resolution through the WCA’s ombudsman, mediation, and administrative court system

Useful Links

Frequently Asked Questions

How do I file a claim for Workers' Compensation?

State of New Mexico Workers' Compensation Administration

What are my benefits? (pdf)

NMWCA Publications, Brochures, Resources, etc.

Employer Guidebook (pdf)

Injured Workers Workbook (pdf)

CCMSI, the third-party administrator, has a dedicated team handling only the SoNM claims. CCMSI will provide a training tutorial upon request, for all insured State entities. Training is focused to assist State entities in entering new claims into the new iCE website.

Through the claim handling efforts of CCMSI, premium reductions and cost savings for the entities GSD/RMD insures will be realized. Claims will be handled timely and within Workers’ Compensation industry Best Practices and in compliance with New Mexico Workers’ Compensation Laws and Regulations.

CCMSI complies with the reporting requirements mandated by the Centers for Medicare and Medicaid including criteria for the settlement of claims.