Frequently Asked Questions About Worker’s Compensation
- What does an E1 packet contain?
- Where do I submit the E1 packet?
- What doctor can I go see?
- How do I find out who my adjuster is?
- How long does it take for a medical bill to be paid?
- Who do I contact about my indemnity check?
- What should I do if I receive a medical bill from my doctor or medical provider?
- Does the Workers’ Compensation Bureau offer training for employers on completing the E1 packet?
1. What does an E1 packet contain?
Notice of Accident to be completed as soon as possible by the injured worker.
Employers First Report of Injury to be completed by the employer, not by the injured worker.
The following three forms are to be jointly reviewed and signed by employer and injured worker:
- Release of Medical Information
- Benefits Explanation
- Claims Explanation
By mail to:
General Services Department
Risk Management Division
Workers’ Compensation Bureau
PO Box 6850
Santa Fe, NM 87502
By fax to: (505) 827-0685
Please confirm what policy your agency has in place. Typically we suggest an injured worker choose their own doctor initially after a work related injury.
By calling 1-505-827-2711 or 1-800-510-5093, Monday-Friday 8 am- 5pm.
Most medical bills are processed for payment within 30 days of receipt by the Workers’ Compensation Bureau.
Contact your claims adjustor.
7. What should I do if I receive a medical bill from my doctor or medical provider? Forward the bill to your Human Resources Department or directly to your claims adjustor.
Yes, the Bureau does provide training. To inquire about scheduling a training session call 1-505-827-2711 or 1-800-510-5093
The Risk Management Division and the State of New Mexico Workers’ Compensation Administration take fraud seriously. If you suspect or know of someone who may be committing fraud those concerns should be reported to the Workers Compensation Administration’s Enforcement Bureau using this form located on that agency’s website.