Target Audience: This is an in-person, interactive training for supervisors and managers new to ADR (those who have never attended one of our trainings). Attendance is limited. There is no cost to attend. For more information, please email us at ADR.Bureau@gsd.nm.gov
Join us for a two-hour, interactive training about such topics as empathy and exploring different points of view. We will discover ways to de-escalate tension, including examining communications styles. Small group work, brainstorming, and role plays will make our learning experiential.
Facilitator: Margy Willen
For 17 years, Margy Willen has presented 2-day, experiential workshops on living without violence to men and women incarcerated in three NM prisons. The workshops are designed by a national and international organization called Alternatives to Violence Project. The focus of the workshops is enhancing self-awareness and practicing skills that resolve conflict situations creatively and without violence. She is a retired state employee who lived and worked for 24 years in eastern New Mexico before retiring to Santa Fe.
Target Audience: This is an interactive, two-hour, online training for supervisors and managers (state employees). In order to participate, attendees must have strong Wi-Fi with a working camera and microphone on their own computer device (attendees will be asked to keep their camera on). Attendance is limited. There is no cost to attend. Please email us at ADR.Bureau@gsd.nm.gov for information on how to register.
Only 21% of employees are engaged at work (according to Gallup’s 2022 State of the Global Workplace report).
Being recognized and appreciated are basic human desires. It’s everyone’s responsibility, especially supervisors and managers, to create and nurture engaging workplace relationships. Acknowledging our employees increases productivity, employee loyalty, team morale and innovation. Praise and recognition are essential pieces to creating healthy workplace relationships that are critical to team success. Be part of the solution! Join us for this 2-hour, interactive session where we will discuss the value of appreciation in the workplace. Come learn and share practical ideas that put a greater emphasis on people and enhance wellbeing by recognizing those with whom we work.
Facilitator: Teresa D. Burgin
Teresa is the owner of Constructive Consultants NM in Las Cruces, NM. She is a certified mediator for the State of New Mexico Alternative Dispute Resolution program, New Mexico Magistrate court, and the Children’s Court Mediation Program. Prior to her retirement July 1, 2021, she held the position of Director at New Mexico State University Center for Learning & Professional Development. She obtained both Bachelor of Science in Education, and Master of Information Science degrees from Indiana University, Bloomington, IN.
As a mediator, teacher, trainer and group facilitator, Ms. Burgin has presented on topics related to organizations and global culture, management and leadership, communication styles, working with challenging people, time management, customer service, conflict resolution, team building, preventing harassment, diversity, equity and inclusion, accountability, and ethics. Ms. Burgin has served in various organizations as mediator, psychiatric services group facilitator, domestic violence interventionist, and child advocacy since 1980. She believes that effective communication and listening skills are achievable and all humans deserve the opportunity to practice them while working toward a peaceful existence.
This opportunity is offered to state employees at no cost with the expectation that they will serve as a volunteer mediator for the State of New Mexico’s RMD-ADR mediation program upon completion of the course.
Due to the nature of the training, registration will be limited. Please contact us at ADR.Bureau@gsd.nm.gov for more information.
Mediation is a powerful, effective method for solving problems, resolving disputes, understanding differences, and enhancing communication and trust as well as offers a set of transformative life skills.
This course will familiarize participants with the process and practice of mediation and give a working understanding of alternative dispute resolution.
We teach both a deep appreciation for the principles of conflict transformation and the practical application of mediation skills and techniques.
Hands-on practice and interactive discussions and exercises provide opportunity for mastery.
Cynthia Olson, former Director of The Albuquerque Mediation Center, an innovator in the field of ADR, and an internationally recognized educator, will be lead instructor.
Target Audience: This is an interactive, two-hour, online training for supervisors and managers (state employees). In order to participate, attendees must have strong Wi-Fi with a working camera and microphone on their own computer device (attendees will be asked to keep their camera on). Attendance is limited. There is no cost to attend. Please email us at ADR.Bureau@gsd.nm.gov for information on how to register.
Only 21% of employees are engaged at work (according to Gallup’s 2022 State of the Global Workplace report).
Being recognized and appreciated are basic human desires. It’s everyone’s responsibility, especially supervisors and managers, to create and nurture engaging workplace relationships. Acknowledging our employees increases productivity, employee loyalty, team morale and innovation. Praise and recognition are essential pieces to creating healthy workplace relationships that are critical to team success. Be part of the solution! Join us for this 2-hour, interactive session where we will discuss the value of appreciation in the workplace. Come learn and share practical ideas that put a greater emphasis on people and enhance wellbeing by recognizing those with whom we work.
Facilitator: Teresa D. Burgin
Teresa is the owner of Constructive Consultants NM in Las Cruces, NM. She is a certified mediator for the State of New Mexico Alternative Dispute Resolution program, New Mexico Magistrate court, and the Children’s Court Mediation Program. Prior to her retirement July 1, 2021, she held the position of Director at New Mexico State University Center for Learning & Professional Development. She obtained both Bachelor of Science in Education, and Master of Information Science degrees from Indiana University, Bloomington, IN.
As a mediator, teacher, trainer and group facilitator, Ms. Burgin has presented on topics related to organizations and global culture, management and leadership, communication styles, working with challenging people, time management, customer service, conflict resolution, team building, preventing harassment, diversity, equity and inclusion, accountability, and ethics. Ms. Burgin has served in various organizations as mediator, psychiatric services group facilitator, domestic violence interventionist, and child advocacy since 1980. She believes that effective communication and listening skills are achievable and all humans deserve the opportunity to practice them while working toward a peaceful existence.
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