Welcome to the Office of Mitigation, Prevention & Resolution

Thank you for your interest in services provided by the Office of Mitigation, Prevention & Resolution. To learn more, please contact us at Work.Together@gsd.nm.gov.

Our Mission

Created by statute in 2007, the state Office of Mitigation, Prevention & Resolution Alternative promotes the use of training, Restorative Practices and Mediation by and within state governmental agencies as an efficient way to improve workplace relationships, save money and conserve state resources.
Office of Mitigation, Prevention & Resolution Program Brochure (pdf)

Our Services

Our bureau offers multiple services designed to mitigate workplace conflict. Services include mediation and restorative practice for early, “in-house” dispute resolution and positive collaboration among state employees, manager and agencies, while also supporting loss prevention efforts through training and guidance to reduce workplace risks.

Loss Prevention Services

As part of our commitment to workplace safety and risk reduction, we offer support and guidance to agencies to strengthen their loss prevention efforts. This includes training and resources for Loss Prevention Coordinators, as well as practical tools to identify and reduce risks across state operations. Our goal is to help New Mexico State employees create safer, more efficient work environments.

Mediation Services

Mediation is a voluntary and confidential process in which neutral third parties help individuals communicate more productively to prevent or resolve problems. Our office coordinates a network of skilled and experienced mediators to respond to requests for direct assistance, as well as forms and guidelines for mediation participants.

How Do You Request Mediation?

Most state agencies have a designated Agency Coordinator who can assist you with your request for mediation. If you do not know who your agency’s Agency Coordinator is, or if your agency does not have one, contact the Office of Mitigation, Prevention & Resolution for assistance.
Frequently Asked Questions

Presentations & Training

Our office conducts outreach and public education presentations on how to access services, as well as training in communications, safety and work-place relationships.
Upcoming Training Events

Other

We are available to consult on your agency’s needs.