About Us & FAQs
Welcome to the Alternative Dispute Resolution Bureau
Encouraging Communication Through Mutual Respect
Our Mission:
Created by statute in 2007, the state Office of Alternative Dispute Prevention and Resolution promotes the use of alternative dispute resolution (ADR) by and within state governmental agencies as an efficient way to improve workplace relationships, save money and conserve state resources.
Our Services:
Our program offers mediation for early, “in-house” dispute resolution and positive collaboration among state employees, supervisors, managers and agencies.
Mediation Services
Mediation is a voluntary and confidential process in which neutral third parties help individuals communicate more productively to prevent or resolve problems. Our office coordinates a network of skilled and experienced mediators to respond to requests for direct assistance, as well as forms and guidelines for mediation participants.
How do you request mediation?
Most state agencies have a designated ADR Coordinator who can assist you with your request for mediation. If you do not know who your agency’s ADR Coordinator is, or if your agency does not have one, contact the ADR Office for assistance.
Frequently Asked Questions
Presentations & Training
Our office conducts outreach and public education presentations on how to access services, as well as training on a number of ADR topics. Upcoming Training Events
Other
We are available to consult on ADR program design, resources and other alternative dispute resolution efforts.