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About Us & FAQs

Welcome to the Alternative Dispute Resolution Bureau

Encouraging Communication Through Mutual Respect

 

Thank you for your interest in services provided by the ADR Bureau. 

Given the Governor's emergency declaration and the advice to respect one another through social distancing, all mediations and trainings are temporarily on hold.  We can revisit scheduling as things stabilize.

Thank you for your patience!

 

Our Mission:

Created by statute in 2007, the state Office of Alternative Dispute Prevention and Resolution promotes the use of alternative dispute resolution (ADR) by and within state governmental agencies as an efficient way to improve workplace relationships, save money and conserve state resources.

                               ADR LogoADR Program Brochure

 

Our Services:

Our program offers mediation for early, “in-house” dispute resolution and positive collaboration among state employees, supervisors, managers and agencies. 

 

Mediation Services

Mediation is a voluntary and confidential process in which neutral third parties help individuals communicate more productively to prevent or resolve problems. Our office coordinates a network of skilled and experienced mediators to respond to requests for direct assistance, as well as forms and guidelines for mediation participants.  

How do you request mediation? 

Most state agencies have a designated ADR Coordinator who can assist you with your request for mediation. If you do not know who your agency’s ADR Coordinator is, or if your agency does not have one, contact the ADR Office for assistance. 

     Frequently Asked Questions 

 

Presentations & Training

Our office conducts outreach and public education presentations on how to access services, as well as training on a number of ADR topics.  Upcoming Training Events

 

Other

We are available to consult on ADR program design, resources and other alternative dispute resolution efforts.