Not only are we living in turbulent times, individuals in conflict may 'show up' with an additional layer of chaos in their lives and their thinking.  
When a mediator remains calm and centered it is more likely others will do the same.  
Self-care d

Mediation skills require practice! If you:

      *have completed the 40-hour Beginning Mediation training

      *are registered as a volunteer mediator with the ADR Bureau

      *haven’t been mediating regularly

      *think you’re a little ‘rust

Southern New Mexico Colleagues:
Please join us for a roundtable discussion with representatives from the state ADR program of the GSD Risk Management Division. Bring questions and ideas on how we can share resources and work better together! This is 

Managers and supervisors have many important responsibilities, all complicated when conflict inevitably arises. 
Miscommunication, different personalities, misunderstandings and conflicting work styles are just some of the factors that can create fri

Are you interested in improving your approach to managing poor attitudes, high emotions or interpersonal conflict? This training offers valuable skills that improve leadership, management effectiveness and decision-making at all levels by teaching th